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Terms & Conditions for GB Cleaning Services

Effective Date: August 2025

1. Introduction

Welcome to GB Cleaning Services (“Company,” “we,” “us,” or “our”). By using our website, booking our services, or signing up for SMS/email updates, you agree to the following Terms & Conditions. Please read carefully.

2. Services Provided

GB Cleaning Services offers professional cleaning services, including but not limited to:

  • Residential cleaning

  • Commercial cleaning

  • Move-in/move-out cleaning

  • Post-construction cleaning

  • Specialized add-on services (carpet, windows, etc.)

All services are subject to availability, scheduling, and agreement at the time of booking.

3. Payments & Billing

  • Payment is due at the time of booking or as otherwise agreed in writing.

  • Accepted payment methods include : credit card, ACH, cash, etc..

  • Late payments may result in service delays or cancellation.

  • Any unpaid balances may incur collection fees.

4. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

  • Last-minute cancellations or no-shows may result in a full or partial charge.

  • Rescheduling is allowed, subject to availability.

5. Customer Responsibilities

To ensure service quality, customers must:

  • Provide safe and reasonable access to the property.

  • Secure pets, valuables, and sensitive items prior to service.

  • Report any service issues within 24 hours of completion for resolution.

6. Limitations of Liability

  • GB Cleaning Services is not liable for pre-existing damage, normal wear and tear, or failure of items due to improper installation or maintenance.

  • We are not liable for delays or cancellations caused by factors beyond our control (e.g., weather, emergencies).

  • Maximum liability is limited to the value of the service provided.

7. SMS Messaging Program

By providing your mobile number and opting in, you agree to receive SMS messages related to:

  • Appointment confirmations and reminders

  • Service updates and scheduling notifications

  • Customer support and follow-up

Message Frequency: Varies by customer interaction.
Message/Data Rates: Standard carrier message and data rates may apply.

Opt-Out Instructions:
Text STOP at any time to unsubscribe.

Help Instructions:
Text HELP or contact us at [Insert Email/Phone].

Re-Enrollment:
To rejoin, provide your consent again through our booking form or website.

Disclaimers:

  • Carriers are not liable for delayed or undelivered messages.

  • We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

  • Opt-in data and consent will only be shared with aggregators and SMS providers strictly as necessary to enable messaging.

8. Privacy Policy Link

Please review our full Privacy Policy to understand how we handle your personal information.

9. Compliance Statement

GB Cleaning Services adheres to:

  • CTIA guidelines

  • Telephone Consumer Protection Act (TCPA)

  • Applicable state and federal laws regarding communication and consumer rights.

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of GB Cleaning Services and may not be copied, reproduced, or used without written consent.

11. Governing Law

These Terms & Conditions shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.

12. Updates to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

For questions about these Terms & Conditions, please contact us:

GB Cleaning Services
Email: info@gb-services.org
 

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