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GB Cleaning Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us—online, in person, or through our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Submit a service inquiry or book an appointment

  • Fill out forms on our website

  • Communicate with us via phone, SMS, email, or other channels

This may include:

  • Name

  • Phone number

  • Email address

  • Service location

  • Service preferences

  • Any other information you choose to share

2. How We Use Your Information

We use the information you provide to:

  • Confirm, schedule, or reschedule cleaning appointments

  • Send appointment reminders or follow-up messages via SMS, phone, or email

  • Respond to inquiries or support requests

  • Provide updates or important information about our services

  • Improve our operations and customer experience

3. SMS Communication & Consent

By providing your mobile number through our website, booking form, or any direct outreach, and opting in, you agree to receive transactional text messages from GB Cleaning Services. These messages may include:

  • Appointment confirmations

  • Reminders and rescheduling links

  • Follow-ups after missed appointments

  • Service updates or important notices

Message and data rates may apply. Message frequency varies.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We do not send marketing text messages without your express written consent.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information with service providers or partners who assist in delivering our services, only to the extent necessary to support your service request.

5. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Request that we correct or delete your information

  • Withdraw consent for communication at any time

To make such requests, please contact us at:

📧 info@gb-services.org

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us:

GB Cleaning Services
📧 info@gb-services.org

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